Audiobook Visual Aids
Figure 1Pinballing is a phrase we use to describe when life feels out of control.
Figure 2Being hijacked is when the worst version of ourselves jumps into the driver’s seat.
Figure 3Pinballing is a phrase we use to describe when life feels out of control.
Table 1The predicament we all face every time we’re triggered is a potential hijacking.
Figure 4If it looks like your defaults can send you over a cliff, that’s because they can.
Figure 5What kind of circumstances or people trigger you most?
Figure 6The top quadrants of Other-Awareness and Other-Leadership represent how we see and interact with other people and circumstances.
Figure 7Amajor part of the problem. We spend most of our days focused on what’s happening above the line in the upper right quadrant of Other-Leadership.
Figure 8In learning about the fate of the Titanic, I discovered that icebergs have 90% of their mass hidden beneath the water.
Figure 9In friendship, family, business, or any other grand endeavor, partnerships with other people are our greatest asset.
Figure 10Self-Awareness is a “conscious knowledge of one’s own character, feelings, motives and desires.”
Figure 11Shame tells me I’m a bad person when I lose my temper or get hijacked.
Figure 12Ever wonder what happens when a leader is squeezed? When you squeeze an orange, you get orange juice. What comes out of us when things aren’t going as expected?
Figure 13As leaders, it is imperative that we develop our Swan Effect. We must learn to control our thoughts, emotions, and body language.
Figure 14If you take the time to reflect on your expectations in any situation, you’ll find your blue line, which is aimed directly at the bullseye of the target representing what you hope to achieve.
Figure 15Identify Your Triggers: What most grabbed my attention today? Take stock of any experience that stood out. Ask yourself, “What triggered me most today?”
Figure 16Why should I have to change the way I see things?
Figure 17Remember, you can only give to others what you have cultivated within yourself.
Figure 18The pursuit of emotional intelligence is the process of intentionalizing this practice so we can engage more effectively and more often.
Figure 19These words represent our shared language and create shared expectations for how we engage conflict together.
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